Should i see my STP uploads when i login to the ATO portal

Fozzie
Fozzie Member Posts: 16 ✭✭
edited September 2019 in Accounts Hosted

Comments

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,189 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited September 2019
    Hi Fozzie

    Not in the ATO Portal but certainly when you login to your Reckon GovConnect Portal.

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner(AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    [email protected]

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Fozzie
    Fozzie Member Posts: 16 ✭✭
    edited May 2019
    Thank you, how do I lodge it to ATO? I thought the idea was for it to show up and pre-populate the lodgement forms?
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,097 Community Manager Community Manager
    edited August 2018
    Fozzie,
    You'll need to export the STP file from Reckon Accounts Hosted and send it to the GovConnect STP portal

    Check out these two help articles for more info -
    Submitting a Pay Event

    Transmitting Data to GovConnect
    Reckon Logo - Signature.png
  • Fozzie_9198383
    Fozzie_9198383 Member Posts: 15 ✭
    edited August 2018
    I believe i have uploaded everything to the GovConnect STP portal.  Could it be that I hadn't set up the ATO Portal correctly before submitting the details?
  • Fozzie_9198383
    Fozzie_9198383 Member Posts: 15 ✭
    edited August 2018
    This is showingimage
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,097 Community Manager Community Manager
    edited August 2018
    Go into the individual pay event itself by clicking the 'Submitted' link. You will see an ATO status message at the top of the page inside the pay event itself. 
    Reckon Logo - Signature.png
  • Fozzie_9198383
    Fozzie_9198383 Member Posts: 15 ✭
    edited August 2018
    Thanks Rav, muddling my way through very frustrating.  I get the following message. ATO Status  Error: Please click here to view ATO response messages. There is a subject about this already. I hadn't set up the Access manager correctly and now is. Do i have to resubmit?
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,097 Community Manager Community Manager
    edited August 2018
    What is the ATO error message Fozzie?
    Reckon Logo - Signature.png
  • Fozzie_9198383
    Fozzie_9198383 Member Posts: 15 ✭
    edited August 2018
    As i said i hadn't set it up correctly but now i have; should it automatically be updated or what do i do to resubmit it?
    Thanks
    Tanya
    image
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,097 Community Manager Community Manager
    edited August 2018
    You'll need to submit a new pay event again for this after registering your Software ID successfully. 
    Reckon Logo - Signature.png
  • Fozzie_9198383
    Fozzie_9198383 Member Posts: 15 ✭
    edited August 2018
    i thought i had replied; do i have to send every file again or because my latest pay has ytd that will be ok?
  • Oats
    Oats Member Posts: 61 ✭
    edited May 2019
    Hi Rav,

    What is the solution to the following error- ATO Messages

    This was first lodgement for 1 employee and also the final pay. 

    The following error messages have been returned from the ATO and need to be reviewed. You may need to make changed in your accounting product before submitting again.

    Error message

    • The Payer Period Totals tuple must be provided
    ATO have advised this is a Reckon problem.

    Hope you can assist.




  • Oats
    Oats Member Posts: 61 ✭
    edited May 2019
    Hi Rav,

    What is the solution to the following error- ATO Messages

    This was first lodgement for 1 employee and also the final pay. 

    The following error messages have been returned from the ATO and need to be reviewed. You may need to make changed in your accounting product before submitting again.

    Error message

    • The Payer Period Totals tuple must be provided
    ATO have advised this is a Reckon problem.

    Hope you can assist.




Categories