Cannot login - the system says I am already logged in but I am not
Roslyn_9745732
Member Posts: 102 Novice Member 
I had to shut down Crome and when I reopened it and tried to log in again I get the following message: "The attempt to login with the user name Admin failed. This user is already logged into the company file, try logging in using a different name"
Unfortunately, I do not have another login. Can anyone help with this? I definitely disconnected and logged out before I closed Crome.
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Thank you0
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Before calling support, I'd recommend following the steps listed in this KB article -
The attempt to login with the username βNameβ failed. This user is already logged into the company
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Thanks Rav have already contacted support and problem fixed.0
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Support is at capacity and hung up on me - what do I do now!!0
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