Help lost my printer again

Julie A Langley
Julie A Langley Member Posts: 3 Novice Member Novice Member
edited October 2024 in Accounts Hosted
cant find my printer and cant print invoices cant remember how i got it back after last update

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,145 Reckon Community Manager Community Manager
    edited October 2018
    Hi Julie,

    Check out this topic -

    https://community.reckon.com/reckon/topics/when-i-try-to-print-in-reckon-accounts-hosted-nothing-hap...
  • Julie A Langley
    Julie A Langley Member Posts: 3 Novice Member Novice Member
    edited July 2020
    there is nothing in there Rav just the same question
  • John Graetz
    John Graetz Member Posts: 1,447 Reckon Hall of Famer Reckon Hall of Famer
    edited October 2018

    Julie.  There are slight variations, depending on which browser you are using.  Essentially, the steps are:
    1.  Select and press print from your screen within the program
    2.  Reckon goes through a process of creating a PDF of your job.  You need to ensure that popups are enabled.
    3.  Once that process has completed (and it could take up to a minute or more at times depending on what you are printing) you will be able to print off the PDF using your own printer.
    John L G
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