Bank reconciliation not loading data

katyroukatyrou Member Posts: 4
edited December 2018 in Reckon One
Bank Reconciliation isn't working for me. It seems to be locked trying to load data and  I have uncleared funds that should be cleared and I don't know if there is any way to fix that. Do I need to delete data and start again? Note: This conversation was created from a reply on: Bank reconciliation.

Comments

  • RavRav Administrator Posts: 10,895 Administrator
    edited December 2018
    Hi katyrou,
    Can I grab a bit more info on what's happening, is the page itself not loading? Is any data at all being presented to you? 

    If you have a screenshot or screen capture that you can attach that would be great so can get a better handle on whats occurring.
  • katyroukatyrou Member Posts: 4
    edited December 2018
    It is a mystery to me. All morning the reconciliation page was locked while loading information. Now it is working fine? I have been able to complete October reconciliation and am moving on to the November one. Thanks
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