HSBC QIF file "This file is not in the correct format"

Matt_7441842
Matt_7441842 Member Posts: 3
I am using ReckonAccounts Personal Plus 2017 Release R 1 (Australian Edition). I have been using this with my HSBC accounts for a while but now when I attempt to upload a HSBC QIF file "This file is not in the correct format" is shown. Several transactions are blank.

Comments

  • Matt_7441842
    Matt_7441842 Member Posts: 3
    edited December 2018
    I upgraded to Reckon Accounts 2019 but have the same issue.
  • Robyn Kelly (Partner)
    Robyn Kelly (Partner) Accredited Partner Posts: 470 Accredited Partner Accredited Partner
    edited September 2019
    Double check with the bank site that they haven't changed the format to download transactions.  Make sure the date format is correct.  Make sure it is Quicken QIF format and not another option.  Just in case you accidentally chose a different option to normal.
    Regards, Robyn Kelly