Transactions not displaying via Dashboard in ReckonOne
edited January 2019 in Reckon One
From the Dashboard, when I click on any of my accounts to view the current month's transactions for that account, I see an incomplete text-based screen with the following details:
I have cookies turned on. Using Chrome browser on Windows 10. Also happens using Firefox browser. This problem seems to have appeared on 1 January 2019.
I get this too from time to time. It seems to rectify itself after a time. Hopefully a Reckon consultant will spot this and reply. I'd like to know too.
Jon Alumni Posts: 43Hi nullarbor and Judy
If you reload the Reckon One page (e.g. you click the circular arrow on the Chrome address bar), does this resolve the issue?
Reckon One UK0
No, does not resolve.0
Hi Jon....sorry to hear its not resolved. Have you rung the support line for advise or help?0
Rav Administrator Posts: 13,516 Community ManagerHi nullarbor,
Can you please check this again when you next get a chance and let us know if this is resolved for you?
Hi Rav, Yes! All good now, thank you.
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