Transactions not displaying via Dashboard in ReckonOne

nullarbor
Member Posts: 16 ✭
From the Dashboard, when I click on any of my accounts to view the current month's transactions for that account, I see an incomplete text-based screen with the following details:

I have cookies turned on. Using Chrome browser on Windows 10. Also happens using Firefox browser. This problem seems to have appeared on 1 January 2019.
0
Comments
-
Hi Nullarbor
I get this too from time to time. It seems to rectify itself after a time. Hopefully a Reckon consultant will spot this and reply. I'd like to know too.
Cheers
Judy
0 -
Hi nullarbor and Judy
If you reload the Reckon One page (e.g. you click the circular arrow on the Chrome address bar), does this resolve the issue?
Regards
Jon
Reckon One UK0 -
No, does not resolve.0
-
Hi Jon....sorry to hear its not resolved. Have you rung the support line for advise or help?0
-
Hi nullarbor,
Can you please check this again when you next get a chance and let us know if this is resolved for you?
Cheers
Rav1 -
Hi Rav, Yes! All good now, thank you.
0
Categories
- 18.1K All Categories
- 6.2K Accounts Hosted
- 5.7K Reckon Accounts (Desktop)
- 10 PaySauce for Reckon Accounts NZ
- 2.9K Reckon One
- 7 Reckon Invoices App
- 955 Reckon Payroll App
- 12 Payroll App - Help Videos
- 13 Reckon Mate App
- 11 Reckon Insights
- 103 Reckon API
- 766 Payroll Premier
- 290 Point of Sale (Desktop)
- 1.8K Personal Plus and Home & Business
- 51 About Reckon Community