nab online banking feed

Jay GarlandJay Garland Member Posts: 151
edited January 2019 in Accounts Hosted
Every month when I go to reconcile my nab credit card I have a problem. I resolve it, then the next month I have a different problem. It's getting VERY frustrating.

This month, there are no transactions to download (and there should be) and when I log into Reckon Bank data it has YODLEE ERROR alongside the nab credit card and I get this message when I click on the error hyperlink. It's not clear at all what I need to do to resolve this error: pleas log into what site? what fields need to be updated? how should they be updated?

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Comments

  • RoslynRoslyn Member Posts: 117
    edited January 2019
    Hi Jay, I too had these issues and was unable to rectify it so just gave up and now reconcile credit cards manually!!
  • RavRav Administrator Posts: 10,906 Administrator
    edited January 2019
    Hi Jay,
    You'll need to re-enter your NAB credentials in the bank feed management screen at bankdata.reckon.com
  • Jay GarlandJay Garland Member Posts: 151
    edited January 2019
    I've logged into the site you suggested (which is where I found the YODLEE ERROR), though there is no place to "re-enter my nab credentials". The only option I have is STATUS: YODLEE ERROR (which is a hyperlink to the posted error message); and DELETE. There are no other options against my nab account. Am I looking in the wrong place?
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