how to add a second admin to gov connect

Di Morgan
Di Morgan Member Posts: 10 Novice Member Novice Member
edited October 2024 in Accounts Hosted
how do I go about adding a second Admin/User to gov connect?

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,133 Reckon Community Manager Community Manager
    edited March 2019
    Hi Di,
    If you need to give another user access to your GovConnect STP entity, its really easy to do so.
    Each user must have their own Reckon Portal account and their own Multi-Factor Authentication (MFA) enabled. You can then share your existing STP entity to other users.

    Check out the Help Guide we've created here for a step by step process on how to share -
    HOW TO SHARE YOUR RECKON GOVCONNECT STP SERVICE WITH OTHER USERS
  • Di Morgan
    Di Morgan Member Posts: 10 Novice Member Novice Member
    edited April 2019
    Hi Rav
    Have create another user access for the portal, but we dont get the q code to be able to activate the MFA.  I am confused with all of this :(

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,133 Reckon Community Manager Community Manager
    edited April 2019
    Hi Di,
    Are you logged into the second user's portal account when creating the MFA?
    Have you already shared the STP entity to the second user's Reckon Portal account?
This discussion has been closed.

Categories