add receipt bug

Michelle Lia
Michelle Lia Member Posts: 4 Novice Member Novice Member
edited October 2024 in Reckon One
Hi, 

I'm using reckon one and think I may have stumbled across a bug. 
No matter the browser (safari and chrome) when I click "add receipt" under reckon transactions it takes me to this page that doesn't let you do anything and loses all styling. 
This is off a macbook as well if computer system is needed as well. I've attached a screenshot as well. 
Thanks! 

image

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,222 Reckon Community Manager Community Manager
    edited March 2019
    Thanks for raising this Michelle,
    I've just tested this out on Chrome (but on a Windows PC) and seemed to work normally.
    Thanks for testing it out on a couple of browsers, could you do me a favour and logout of both Reckon One and the Reckon Portal, close your browser and try again for us and let me know if you receive the same result now?
  • Michelle Lia
    Michelle Lia Member Posts: 4 Novice Member Novice Member
    edited April 2019
    Hey Rav, Yup I've logged out, logged back in and tried it again in safari and chrome I'm still getting the same issue. 

This discussion has been closed.