Find out current MFA.

Cathy_7327712
Cathy_7327712 Member Posts: 31 Reckoner Reckoner
edited October 2024 in Accounts Hosted
Reckon Tech services set up my MFA. I do not know what that number is. How can I find it? I do have my recovery pin MFA, but I believe I need my MFA to upload STP.

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,666 Reckon Community Manager Community Manager
    edited April 2019
  • Cathy_7327712
    Cathy_7327712 Member Posts: 31 Reckoner Reckoner
    edited August 2019
    I have not logged an STP. Darven took over my computer to set up MFA. He tried over a dozen times, there was an error with the clocks being out of sync which he overcame somehow. I did write down the Recovery pin MFA but I dont know what the actual  MFA is. My ID is 0023790607. After watching the webonair I think I need to enter the MFA when connecting to submit STP.
  • Unknown
    Unknown
    edited April 2019
    This content has been removed.
  • Cathy_7327712
    Cathy_7327712 Member Posts: 31 Reckoner Reckoner
    edited April 2019
    i did not do it on my phone, it was done on my computer.

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,666 Reckon Community Manager Community Manager
    edited April 2019
  • Cathy_7327712
    Cathy_7327712 Member Posts: 31 Reckoner Reckoner
    edited April 2019
    I cannot find that authenticator on my browser. I know when Darven (Reckon Tech Supervisor) created the MFA it was there, it is not there now. I am at a loss about this.
  • Cathy_7327712
    Cathy_7327712 Member Posts: 31 Reckoner Reckoner
    edited April 2019
    I did this back in February and I just realised I did it on the other computer. I did find the authenticator! It shows Reckon Portal Services and there is a 6 digit number that changes each minute. Is this my MFA???? Changing constantly??

    My next question is how do I get my software ID on to my Auskey??

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,666 Reckon Community Manager Community Manager
    edited April 2019
  • Cathy_7327712
    Cathy_7327712 Member Posts: 31 Reckoner Reckoner
    edited April 2019
    So is the changing number my MFA?

    I do have my software ID. Will read the link on associating it with Auskey.
  • Unknown
    Unknown
    edited April 2019
    This content has been removed.
This discussion has been closed.

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