Migration of Accounts Premier 2019 to 2018 Hosted (rollback?)

I tried to upload my QBB file to Hosted (2018R2) from Accounts Premier (2019) but got a 'file is a newer version' error


So I think Im looking for advice to rollback? so I can migrate to Hosted 2018 R2 from Accounts Premier 2019.

Ive had a search but couldn't see much related, sorry if it has been covered already

Any help would be appreciated.

Comments

  • GerryWinter
    GerryWinter Accredited Partner Posts: 909 Personal Range Expert Personal Range Expert
    edited May 2019
    Call me and let me help you work thru it.

    Gerry 0418907140

    Gerry 0418907140 

    [email protected]

  • ReckonDataRecovery
    ReckonDataRecovery Reckon Staff Posts: 817 Reckon Staff
    edited July 2019
    How long ago did you upgrade the data file to the newer Reckon Accounts 2019 version?
    How much information you have added to the data file since that time?
    Have you considered restoring your last 2018 backup that was created at the time you upgraded to the 2019 version? That file would readily be useable in the Reckon Accounts Hosted 2018 platform.

    Regards,

    Data Recovery Team
  • Crown Connections Australia
    Crown Connections Australia Member Posts: 10
    edited July 2019
    Hi and thanks for the reply. Being a heavy inventory based business that would be very a tedious task.

    Gerry above has offered a solution to wait until the end of June Hosted 2019 update is public and to continue using Premier until then.

    I have just paid for the hosted ver so will need to access my files on Premier until the update is available.

    Cheers
  • ReckonDataRecovery
    ReckonDataRecovery Reckon Staff Posts: 817 Reckon Staff
    edited April 2019
    Consider checking with the Customer Service team if there is a way to 'pause' your Hosted subscription, given that you would not upgrade the data file to the Hosted platform until the Hosted 2019 is released.

    Regards,

    Data Recovery Team
  • Crown Connections Australia
    Crown Connections Australia Member Posts: 10
    edited July 2019
    Solved, thank you.