PAID stamp across invoices is blurry
Comments
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Is your printer printing everything else fine? Logos etc.0
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Yes everything else is fine, just the PAID stamp comes up close to unreadable0
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ours does the same0
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Yeah doesn't look great when it's sent to a customer .
Any ideas why this happens and how to fix at all?0 -
Hi Radi
It almost looks like the printer can't handle the graphics or that it is at an angle.
Mine looks fine.
Tech support sorry, I would have thought we all used the one program but it may have different issues if on different servers or something.
Check it isn't your printer, is it a laser printer?
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Thanks for the reply. We have HP Office Jet Pro printers that are only few months old and print all else fine, just not sure why only the stamp across comes up like this0
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Has anyone found a solution to this problem? I hate it !!!
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I've just printed off a few of these and they came out normally. I guess it might depend on the printer as has been suggested above?
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If it's happening in the on-screen display as well, it may be more likely related to your monitor/display settings not being set as per Reckon's optimal recommendation for Hosted ... Not sure on the specifics as the tech side's not really my forte ... @Rav any ideas ?
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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It's only when printing an invoice directly from Reckon. If I save the invoice to a pdf and then print, it's fine. And it's only the "stamp" part of the invoice that's blurry exactly as shown above. Everything else I print is ok.
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@BRiLiANT1553 The cause of your issue might be different to the original post then as theirs was blurry on-screen also ?
Shaz Hughes Dip(Fin) ACQ NSW, MICB
*** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***
* Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *
Accounted 4 Bookkeeping Services
Ballajura, WA
(NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
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Thanks for everyone's help so far. Hopefully I can get a solution. The issue I have is purely print related and with the "stamp" only. As per the earlier photo which I have copied.
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Hi,
I have just experienced the same issue.
The issue was resolved by changing from the default HP PLC6 printer driver to the HP Universal Post Script driver. This appears to be the driver used by the Host Server Service.
I hope this helps
Brett
1
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