Failed to validate Pay run event

Diana Davidson
Diana Davidson Member Posts: 4 ✭
edited September 2019 in Accounts Hosted
I am getting the error message "failed to validate pay run event". I have checked the employee details and there are no strange brackets or quotation marks or spaces and I have added the branch number, I am not sure what else to do? I am using Accounts Hosted.Thank you Diana 

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  • Acctd4
    Acctd4 Accredited Partner Posts: 3,175 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited September 2019
    Hi Diana

    Please see info on a previous thread regarding this specific error: 
    https://community.reckon.com/reckon/topics/failed-to-validate-pay-run-event

    Sometimes there may be an extra space inadvertently entered in a particular employee or company field that you're not aware of, or more than one email address entered with a comma separating them etc

    The other common issue is the Legal File name - This must match EXACTLY to the ABR listing including upper/lowercase formatting.

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    0422 886 003

    [email protected]

    www.accounted4bs.com



    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner(AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    [email protected]

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)

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