Reckon Accounts 2019 R2 not working
Kristy
Member Posts: 21 ✭
I upgrade all my files to 2019 at the start of July and have been using 2019 R2 all month. When I click on 2019 R2 this morning and try and open a file, it gives me the can't open a file because the file has been upgraded to a newer version. It looks like it's trying to use 2018? I've definitely clicked on the 2019 R2 version. Is anyone else having this problem? Can someone help please? I have to do pays today.
0
Comments
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Hi Kristy,
If you open it again and it still opens 2018, click File > Exit, wait until the session has completely closed and then try to launch 2019 again and it should open the correct version.0 -
Thanks Neil, that has worked.0
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