STP lodgement error

Maurice_9723435
Maurice_9723435 Member Posts: 18 Novice Member Novice Member
edited November 2024 in Reckon One
ATO Messages

The following error messages have been returned from the ATO and need to be reviewed. You may need to make changed in your accounting product before submitting again.

Error message

  • Lodgment Failed. Contact the ATO. Error code {Code}

I get this error message when submitting STP.
Most likely is because I registered as Branch 2.

I registered for Branch 2 because when I register using my ABN, it said that it's already been used.

Anyone know how to fix this?

My ABN 96 096 761 689
Software ID 4868776905

Thank you





Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,235 Reckon Community Manager Community Manager
    edited November 2019
    Hi Maurice,
    Just to clarify, does your entity/ABN have branch number 2 in reality?
  • Maurice_9723435
    Maurice_9723435 Member Posts: 18 Novice Member Novice Member
    edited November 2019
    Only 1 Rav!
  • Maurice_9723435
    Maurice_9723435 Member Posts: 18 Novice Member Novice Member
    edited November 2019
    Hi Rav just following up have you manage to resolve the issue?
    Thanks
This discussion has been closed.

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