I can't delete a 'closed' customer adjustment note

Rachael Croft
Rachael Croft Member Posts: 1 Novice Member Novice Member
edited February 2020 in Reckon One

Comments

  • Felicity Bleckly_10462754
    Felicity Bleckly_10462754 Member Posts: 43 Novice Member Novice Member
    edited February 2020
    Since you can't delete it and the customer is no longer with you could you put a same through and credit the adjustment against it. This then cancels it all out
  • BlueLion
    BlueLion Member Posts: 3 Novice Member Novice Member

    I just had this problem too and came here only to find so many of the same questions and no help 🙄

    But I have a fix for you. Go to Banking then Reckon One Transactions find your adjustment in the list and you can press the X on the far right and delete it from there!

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