Updating my credit card details

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Emma Pritchett
Emma Pritchett Member Posts: 1
edited March 2020 in Accounts Hosted
I need to update my credit card details for direct debit (my old one expired) however the Credit Cards tab says "Navigation has been canceled". It does this on both Chrome and Firefox. Is there another way to update my details whilst logged in online without having to click on that tab?

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  • Rav
    Rav Administrator, Reckon Staff Posts: 15,392 Community Manager Community Manager
    edited March 2020
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    Hi Emma,
    Has your Hosted subscription already expired?
    From what I understand, you won't be able to update the card if the subscription isn't active ie. its expired already. But if you give our Customer Service team a buzz we can straighten this out for you and get everything updated & sorted.

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