Emailed invoices not getting to customers

Michael Frizell
Michael Frizell Member Posts: 1
edited March 2020 in Reckon One
Hi , a lot of customers recently have told me they are not getting my invoices lately
Is there anything I can do on my end rather than telling them to add my address to trusted emails?
using Reckon One through Chrome 


  • Geoff Bryant
    Geoff Bryant Member Posts: 59
    edited March 2020
    I have had the same problem.  The emails end up in the "Junk" or "spam" email folder.
    Unfortunately not everyone checks these folders, including company accounts departments.
  • chopyobster
    chopyobster Member Posts: 3

    Did you find a solution to this Geoff?