setup a new user in RAH

JO-ANNE_7327707
JO-ANNE_7327707 Member Posts: 338 Reckon Star Reckon Star
edited August 2020 in Accounts Hosted
Can someone head me in the right direction for instructions on how to setup a new User in Reckon Accounts Hosted please.

Comments

  • Bruce
    Bruce Member Posts: 445 Professional Partner Professional Partner
    edited August 2020
  • Rav
    Rav Administrator, Reckon Staff Posts: 16,615 Reckon Community Manager Community Manager
    edited August 2020

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

  • JO-ANNE_7327707
    JO-ANNE_7327707 Member Posts: 338 Reckon Star Reckon Star
    edited August 2020
    I've setup a new user, now I am attempting to login to the data file. I amusing the same UN and PW as the other user. Is this correct?
  • Bruce
    Bruce Member Posts: 445 Professional Partner Professional Partner
    edited August 2020
    I would most definitely NOT be doing it this way.   With you and the other user using the same username and password RAH will view you and the other person as being one and the same.   Therefore if ever you need to do some transaction auditing/forensic accounting you will not be able to identify who actually processed any unusual transactions.   

    Give the other person a completely separate user name and password (which they can change in the future).