AR showing nil balance on report.

Lee-ann HowardLee-ann Howard Member Posts: 2
edited September 9 in Accounts Hosted
Customers showing a nil balance on AR Report. They have credits but will not let me apply them . They are very old - 2008/09

Comments

  • Acctd4Acctd4 Accredited Partner Posts: 895 ✭✭
    edited September 9

    Hi Lee-ann


    When you say it “will not let you apply them” what happens exactly?  Do you get an error message?


    You need to go into Receive Payments, highlight (in the list) the invoice you want to apply them to & click on “Credits” to allocate.  Is this what you’re doing?


     

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    0422 886 003

    [email protected]

    www.accounted4bs.com

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    Reckon Accredited Professional Partner Bookkeeper / Registered BAS Agent (No: 92314 015)

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    0422 886 003

    [email protected]

    https://www.accounted4bs.com/

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