What cookie settings do I need to allow my yodlee bank data feed to work?

Kym72
Kym72 Member Posts: 3 Novice Member Novice Member
in Reckon One

In Bank Connections I'm asked to authentic my yodlee bank feed but when I do get the following "Please check your cookie settings."

I've enabled cookies for reckon.com on Chrome but nothing changes.

Is there another cookie to enable as well?

Answers

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager

    Hi @Kym72

    Is this the first time you're attempting to setup a BankData connection?

    Which institution are you attempting to connect? Also, can I grab a screenshot of the message you're getting on-screen please.

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

  • Kym72
    Kym72 Member Posts: 3 Novice Member Novice Member

    No been set up for couple of years successfully with NAB, using Chrome.

    Last upload was 30 Mar 2020.

    I'm assuming the change in Yodlee fastlink has something to do with it, as that came in 1 Apr?

    Screenshot 2020-09-28 142459.png


  • Kym72
    Kym72 Member Posts: 3 Novice Member Novice Member

    I've allowed reckon and yodlee in cookies.

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,612 Reckon Community Manager Community Manager

    Thanks for getting back to me @Kym72

    Can you do me a favour and try doing this again in a different internet browser, preferably Firefox and just confirm for me if the same behaviour occurs.

    Merry Christmas & Happy New Year everyone! 🎅🎆

    I'm on leave from 23 December and back on deck again January 6th.

    If you're working through the holiday period, we've got support available and you'll find our holiday hoursHERE.

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