STP full file replacement

PottsvillePhysio
PottsvillePhysio Member Posts: 7 Reckoner Reckoner
edited October 6 in Accounts Hosted

Hi I ran a full file replacement but they have both saved in STP (ie it saved both rather than duplicating) how do I go about correcting this - i need to get the first one removed??

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,235 Reckon Community Manager Community Manager

    Hi @PottsvillePhysio

    Which Reckon software are you using? This post has been tagged as the STP app however since you've mentioned Full File Replacement I'm guessing you're using something other than the STP mobile app.

    ... they have both saved in STP (ie it saved both rather than duplicating)

    Just on the above, could you clarify or give me a bit more info on what you mean? Are you referring to both of the submissions still remaining in the list?

  • PottsvillePhysio
    PottsvillePhysio Member Posts: 7 Reckoner Reckoner

    I am a reckon accounts hosted user and process pays and stp through that I made a mistake and resubmitted a full pay run hoping to replace it but they have both been submitted - how can I remove 1

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,235 Reckon Community Manager Community Manager

    Any submissions that have already been sent to the ATO will remain as they are in your list. We're required to retain all instances of sent submissions. Only those submissions that are in draft status prior to be being sent can be deleted/removed.

    What's important is that Single Touch Payroll is reported on a Year to Date (YTD) basis only. If you've sent through a Full File Replacement successfully then your previous submission you selected has been replaced in its entirety.

This discussion has been closed.

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