Recovering locked period password

Dianita
Dianita Member Posts: 120 Reckoner Reckoner

Hello Team,

We are using Reckon Accounts Enterprise 2020 and recently we found out that no one remembers the lock period password. This is a problem because we do from time to time need to amend some things in the locked period. Is there a step by step guide on how to recover the password? Does this have to be in a single user mode?

Thanks,

Nita

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