Oops 😬

eagles182eagles182 Member Posts: 2 ✭
edited January 4 in Accounts Business Range

Hi I’ve accidentally entered (thousands) of entries in the wrong column

ive entered them as deposit instead of payment.

mis there any way I can change this without having to delete every file one by one 🙏

min using easy start first edition 2014

Comments

  • Data RecData Rec Reckon Staff Posts: 772 ✭✭✭

    Hi eagles182,


    Can you provide some example or screenshot of what you have entered incorrectly, and an example of how you would have wanted them entered?

    One possibly quick way around it is instead of deleting and re-entering transactions, that you make an adjustment to 'zero out' the existing deposit amount and create another transaction to correctly have that total figure as a payment.

    If you would like us to take a look at the file, you can request a data service and we can provide you with instructions for how to send us the data file.

    Choose "damaged data file repair" as the service type.

    In the problem description, indicate the specific dates and accounts that are affected so that we can begin to understand the situation and some recommendations.

    Regards,

    Reckon Data Recovery Team

    You can request assistance via the case request web form below.

    https://www.reckon.com/au/data-services-request/

  • eagles182eagles182 Member Posts: 2 ✭

    Thank you g do or responding, I ended up deleting all the data & starting again 😏

Sign In or Register to comment.