Nearest Country Update

Options
Stu Wards
Stu Wards Member Posts: 4 ✭

I can't get into my Reckon accounts as the 'Nearest Country' dialogue box update won't complete. (I'm talking 12 hours and a reboot.)

Rgds Stu 🤬

Comments

  • Kris_Williams
    Kris_Williams Member Posts: 3,494 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    Options

    I just logged into Reckon Hosted and Reckon One - all good with those 2 versions

  • Stu Wards
    Stu Wards Member Posts: 4 ✭
    Options


    Thanks Kris


    but

    watching this for 12 or more doesn't do anything for me.....

  • Kris_Williams
    Kris_Williams Member Posts: 3,494 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited February 2021
    Options

    I understand but I didn’t know what version you were using and In case it was either of these 2....

    I have never heard of or seen that message

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,032 Community Manager Community Manager
    Options

    Hi @Stu Wards, really sorry to see you've been having some trouble.

    Can you let me know where this prompt is appearing specifically? Are you going through book setup or attempting to launch your existing book etc?

    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.