Nearest Country Update

Stu WardsStu Wards Member Posts: 4 âś­

I can't get into my Reckon accounts as the 'Nearest Country' dialogue box update won't complete. (I'm talking 12 hours and a reboot.)

Rgds Stu 🤬

Comments

  • Kris_WilliamsKris_Williams Member Posts: 1,466 âś­âś­âś­

    I just logged into Reckon Hosted and Reckon One - all good with those 2 versions

  • Stu WardsStu Wards Member Posts: 4 âś­


    Thanks Kris


    but

    watching this for 12 or more doesn't do anything for me.....

  • Kris_WilliamsKris_Williams Member Posts: 1,466 âś­âś­âś­
    edited February 27

    I understand but I didn’t know what version you were using and In case it was either of these 2....

    I have never heard of or seen that message

  • RavRav Administrator Posts: 10,278 Community Manager

    Hi @Stu Wards, really sorry to see you've been having some trouble.

    Can you let me know where this prompt is appearing specifically? Are you going through book setup or attempting to launch your existing book etc?

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