Reckon Accounts 2014 Academic Edition

laurenpentland
laurenpentland Member Posts: 2

When installing the software I have received an error message 'Error 1920. Service QuickBooks Database Manager Service (QBCFMonitorService) failed to start.

I have Windows 10

Any help is appreciated

Comments

  • Alexander McKeown
    Alexander McKeown Reckon Staff Posts: 53 Reckon Staff

    Hello,

    You need to enable .NET Framework 3.5 inside your Windows Features.

    To do so, go to your Windows Start Menu, then to your Control Panel, then to Programs & Features, finally selecting Turn Windows Features on Or Off.

    From there, you just need to ensure .NET Framework 3.5 is enabled (either with a black box or black check mark). You should be able to install it from there.

    Regards,

    Alexander.

  • laurenpentland
    laurenpentland Member Posts: 2

    Hi Alexander,


    Thank you very much it has worked.


    Regards,


    Lauren