leave available not showing on payslip

Tania Lindenmayer
Tania Lindenmayer Member Posts: 37

Hi, the leave available is not showing correctly on the payslip. It looks like it shows what was accrued in that pay, not what the staff member has available. We have all the right items ticked in the template and have tested it by adding all the options and they are all the same. We have tried ring for support, but they have no idea how to fix this.

Comments

  • Kris_Williams
    Kris_Williams Member Posts: 3,272 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    Have you tried rebuilding your data file. I use the default payslip and still showing on the right hand side

  • Tania Lindenmayer
    Tania Lindenmayer Member Posts: 37

    I have done a rebuild, and that has not fixed the issue. It is accruing leave correctly but not showing it on the payslip.

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,366 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert

    @Rav Are you able to please post the link to the KB on this for Tania ? 😊

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,305 Community Manager Community Manager


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