Currently there are delays with STP submissions being processed due to a ATO system issue. Submissions are currently queued and will be sent for processing once we've received confirmation the ATO have resolved their issue.
I am trying to lodge EOFY report to ATO to finalize the payment summaries of my client company. TI tried for few hours and could not do it so I called Reckon Accounts Hosted and they guided me to Employees tab and then to Single Touch Payroll. As the name suggest, SINGLE TOUCH, there is no single touch but rather very complicated. I am asked to save a file, which I did and then I ma directed to another login page-Govt connect. I have to remember login details of this. I was able to log in but then it is asking me for a code. I do not know what the code is. I was told by Reckon that they will revoke the code setup and then they will call me to setup to generate code. I have not done any work from this morning and it is 1.38pm now and I wonder how many more hours will it take to get this supposed to be "SINGLE TOUCH"
Please help me me resolve this issue with single touch.
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