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PetraManos
PetraManos Member Posts: 2

Hi all, I haven't signed into my ReckonOne account since March but wanted to go in and assign categories to all my bank transactions.


Unfortunately it reached 26 June and then stopped.


On the screen I see this:


How do I get it to restart pulling the bank feed to resume the earlier dates?

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  • Rav
    Rav Administrator, Reckon Staff Posts: 16,032 Community Manager Community Manager
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    Hi @PetraManos

    I think we'll need to take a closer look into your setup to see what's going on there. Can you please get in touch with our Reckon One tech support team and we'll check this out.

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  • PetraManos
    PetraManos Member Posts: 2
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    OK, thanks for that.