Checkerboard Screen

Lee_8688889
Lee_8688889 Member Posts: 85 Reckoner Reckoner
in Accounts Hosted

For the past 3 days I get a checkerboard effect on the screen when I login into Accounts Hosted. I have tried closing the application, rebooting my laptop. I can't access any accounts because of this. Is this only me or a problem across Reckon ATM. Any ideas how to rectify?

Screen Shot 2021-09-30 at 5.51.41 pm.png


Comments

  • Kris_Williams
    Kris_Williams Member Posts: 3,628 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Have you tried using a different browser?

  • Unknown
    Unknown
    This content has been removed.
  • Acctd4
    Acctd4 Accredited Partner Posts: 3,754 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    @Rav posted the fix for exactly this in this category recently - If you have a look at the other posts in here, you should find it 😊

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Acctd4
    Acctd4 Accredited Partner Posts: 3,754 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Here it is:

    https://help.reckon.com/article/xofsx7u6rp-kba-5754-hosted-checkerboard-screen-issue

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Lee_8688889
    Lee_8688889 Member Posts: 85 Reckoner Reckoner

    Thank you for all the responses. I followed the advice to adjust Chrome settings and was able to rectify the situation.

    I had done searches in the Community for this problem under 'fragmented' and 'checkerboard' screen but the link Shaz' shared didn't show up.

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