Checkerboard Screen

LeeLee Member Posts: 70

For the past 3 days I get a checkerboard effect on the screen when I login into Accounts Hosted. I have tried closing the application, rebooting my laptop. I can't access any accounts because of this. Is this only me or a problem across Reckon ATM. Any ideas how to rectify?


Comments

  • Kris_WilliamsKris_Williams Member Posts: 2,013 ✭✭✭✭

    Have you tried using a different browser?

  • ZappyZappy Accredited Partner Posts: 4,797 ✭✭✭

    You should be using Edge. No one ought to be using Chrome. It's a memory hog

  • Acctd4Acctd4 Accredited Partner Posts: 1,375 ✭✭✭

    @Rav posted the fix for exactly this in this category recently - If you have a look at the other posts in here, you should find it 😊

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper *** (specialising EXCLUSIVELY in Reckon Accounts / Reckon Accounts Hosted!)

    * Regd BAS Agent (No: 92314 015) * ICB-Certified Bookkeeper * Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services Ballajura, WA

    0422 886 003

    [email protected]

    https://www.accounted4bs.com/

    (NB: Please mark your post as Accepted Answer/Answered if I have been able to resolve your query as this helps others when seeking solutions!)

  • Acctd4Acctd4 Accredited Partner Posts: 1,375 ✭✭✭

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper *** (specialising EXCLUSIVELY in Reckon Accounts / Reckon Accounts Hosted!)

    * Regd BAS Agent (No: 92314 015) * ICB-Certified Bookkeeper * Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services Ballajura, WA

    0422 886 003

    [email protected]

    https://www.accounted4bs.com/

    (NB: Please mark your post as Accepted Answer/Answered if I have been able to resolve your query as this helps others when seeking solutions!)

  • LeeLee Member Posts: 70

    Thank you for all the responses. I followed the advice to adjust Chrome settings and was able to rectify the situation.

    I had done searches in the Community for this problem under 'fragmented' and 'checkerboard' screen but the link Shaz' shared didn't show up.

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