Applying credit to a previously paid invoice

BPBuilders

How do I apply a set credit amount from a supplier, to a previously paid invoice?

Kris_Williams

Go back to the pay bill and untick the bill in the lower part of window then set credit against the bill. Then you have to decide to allocate the payment to a different bill or leave as a credit on account

BPBuilders

Thanks Kris. Unfortunately when I go to the "Pay Bills" screen, the invoice that I need to apply the credit to, does not come up on with these invoices as they are the unpaid invoices.

The original invoice from the supplier was dated 29/7/21, which was paid at the EOM on 30/8/21. Then an 'Adjustment Note' was obtained from the supplier on the 10/8/21 when some of these unused items were returned to them.

Now at EOM on 30/9/21 the supplier has been paid, but I need to enter on Reckon that there is a credit applied to the amount that was against the invoice from 29/7/21.

I hope this clarifies my issue better. Thanks

Acctd4

@BPBuilders Do you receive Statements from this Supplier? They may well be applying it to a subsequent bill instead so you need to apply it as per their allocation. Their Statement will confirm how they are treating your payment & the Adjustment Note.

If they are applying the Adj Note to the original bill, go to your Bill Payment in RAH & untick the allocation in the Pay column:

This will return the bill as open in your Pay Bills window & will also leave the payment unallocated, allowing you to apply it to an alternative bill instead (if that is what they have done also)