Change Mobile phone number for authentication code to be sent to

NASSecurity
NASSecurity Member Posts: 1 Novice Member Novice Member
edited January 3 in Reckon Payroll

Hello,

Can you please advise how I can change the mobile phone number for the authentication code to be sent to when logging in to Reckon Payroll

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  • Rav
    Rav Administrator, Reckon Staff Posts: 16,418 Reckon Community Manager Community Manager

    Hi @NASSecurity

    • Head over to https://portal.reckon.com/ and sign in with your Payroll App login credentials
    • Click on the 'Profile' icon in the top right corner
    • Scroll to the Multi Factor Authentication (MFA) section toward the bottom of the page.
    • Revoke the existing MFA. You will need access to the existing phone number designated to the MFA on the account to action this.
    • The next time you login to the Payroll App you'll be asked to set a new phone number for your MFA.

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