Employee sign in to Reckon Mate

Kirti Krishnan
Kirti Krishnan Member Posts: 6

Have invited an employee to Reckon Mate in Payroll app. How does the employee sign in? Using their gmail login password or create a new password to access Reckon Mate, if so how doe they do that?

Answers

  • Rav
    Rav Administrator Posts: 12,632 Community Manager Community Manager

    Hi Kirti,

    Check out the help guide linked below. It'll outline how your employee can get started with Reckon Mate.


  • Kirti Krishnan
    Kirti Krishnan Member Posts: 6

    Thanks Rav.

    The employee's email address is a gmail address. So to log in to Reckon Mate, doe they use the password of their gmail address or is there a Reckon Mate specific password that needs to be created somewhere?

  • Rav
    Rav Administrator Posts: 12,632 Community Manager Community Manager

    They will create an account (including password) after accepting the invitation you've sent.

    The specific steps that the employee needs to follow is listed below -


  • Kirti Krishnan
    Kirti Krishnan Member Posts: 6

    The email received by the employee is as shown in attachment.

    Only asks to to login, does not show a screen for creating an account etc

    So how does the employee password for accessing reckon mate get done?


  • Rav
    Rav Administrator Posts: 12,632 Community Manager Community Manager

    Kirti does the employee you are sending this invite to already have a Reckon account setup?

    Send me a Private Message with the email address you are sending the invite TO and also the email address for your Payroll App account that you are sending the invite FROM