Employee sign in to Reckon Mate

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Have invited an employee to Reckon Mate in Payroll app. How does the employee sign in? Using their gmail login password or create a new password to access Reckon Mate, if so how doe they do that?

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  • Rav
    Rav Administrator, Reckon Staff Posts: 16,007 Community Manager Community Manager
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    Hi Kirti,

    Check out the help guide linked below. It'll outline how your employee can get started with Reckon Mate.


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • Kirti Krishnan
    Kirti Krishnan Member Posts: 6
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    Thanks Rav.

    The employee's email address is a gmail address. So to log in to Reckon Mate, doe they use the password of their gmail address or is there a Reckon Mate specific password that needs to be created somewhere?

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,007 Community Manager Community Manager
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    They will create an account (including password) after accepting the invitation you've sent.

    The specific steps that the employee needs to follow is listed below -


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • Kirti Krishnan
    Kirti Krishnan Member Posts: 6
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    The email received by the employee is as shown in attachment.

    Only asks to to login, does not show a screen for creating an account etc

    So how does the employee password for accessing reckon mate get done?


  • Rav
    Rav Administrator, Reckon Staff Posts: 16,007 Community Manager Community Manager
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    Kirti does the employee you are sending this invite to already have a Reckon account setup?

    Send me a Private Message with the email address you are sending the invite TO and also the email address for your Payroll App account that you are sending the invite FROM

    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.