Reckon Mate is the employee companion app for businesses who use the Reckon Payroll App. Reckon Mate gives employees the ability to check payslips, leave balances, superannuation, deductions and allowances right from your phone!
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Hi everyone! We're really excited to let you know Reckon Mate has received a new update which gives the app a fresh new look but more importantly, allows our Reckon One & Payroll Premier customers who have upgraded to Reckon Payroll to use Reckon Mate for their employees!✨ Reckon Mate allows your employees to view their…
Reckon Mate is the employee facing app for businesses who use Reckon Payroll. Reckon Mate gives you the ability to check your payslips, leave balances, review your details and receive notifications as soon as your payslip is available right from your smartphone! Reckon Mate makes it quick & easy to: See your full pay…
Last week I sent out links to all the staff to join Reckon Mate if they choose to. How long should it take for the payslips to appear and should the payslips prior to set up of Reckon Mate also appear? At the moment, no payslips are appearing and have completed a pay run. Leave accruals have updated correctly.
is anyone else having trouble in reckon mate? we are new to payroll. Have done two payruns. The first went through great. But ever since the second my team can’t get past the main dashboard. No payslips load. Just a spinning wheel and a message that this is taking longer than expected. We have the latest iOS. We have the…
This error is apparently due to a new permission called "invite", that the role 'Employee' needs to have but the default 'Employee' role does not have it and it can't be enabled by the Administrator role as the default roles (there are 6 of them) are read-only. This appears to have been a 'miss' when the new feature was…
Is the Reckon Mate app available to Reckon Desktop (with payroll) users please?
Hi Team, Very excited that the Reckon Mate app is now live. However when our staff have set it up and logged in, the most recent information displayed is from 8th Aug 2023!!! How can we get it to show all the missing info between then and now? Thank you, Belle
This discussion was created from comments split from: What is Reckon Mate?.
Hi. I have sent a Reckon Mate invitation to one of my employees (myself as a test), however, when I went to download Reckon Mate on my Samsung phone, it says "This app isn't available for your device because it was made for an older version of Android". Is this correct? Thanks, Kristy.
I have accepted my invitation to Reckon Mate App and once logged into the app, I get the message "No employee access to any books" . How do I rectify this?
Have questions about the new Reckon Mate mobile app? Check out our Frequently Asked Questions (FAQ) page below! You'll find the answers to the most common questions there and we'll be adding to this as we go.
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