Reckon One - MAJOR REPORTING FAILURE

Richard_10862159
Richard_10862159 Member Posts: 7 Novice Member Novice Member
edited February 2022 in Reckon One

After reporting with full samples and details, there has not been any contact as to why the corruption is happening when I try to generate an Account Enquiry report in PDF format. There is chaos in the layout and truncation of Account names, totally missing Account Code and Type - A4 Portrait can take up to FOUR PAGES show one entry especially if DETAIL is fully used ( no text wrap within a reasonable field length )

A new user just going live as our NFP F/Y is Jan - Dec - really does not give much confidence at all that the rest of the system any not go the same way !

SOME RESPONSE WOULD BE APPRECIATED

Richard

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,666 Reckon Community Manager Community Manager

    I've responded to your original post in relation to this.

This discussion has been closed.

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