Payroll Summary Super issue
Hi! Has anyone had this happen and how do I fix? Payroll Reckon One - Employee has Super show up on payslip and in Super reports but not in weekly payroll summary. Employee earns over the $450 threshold per week.
Thanks
Payroll weekly summary:
Gross PAYG Net Super S/Sac
Payslip:
Comments
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Where is the payroll summary that you're referencing?
I'll take a look on mine to see if it's happening as well
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Hi Janine,
Is this occurring on all employee's and dates that you're trying to run the Payroll Summary report on?
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Hi Rav - no just 3 employees and just the last 3 weeks - their super is on their payslips and the super contributions summary (by employee) but not on the weekly payroll summary and making the monthly super out....
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I think we might need to take a closer look into that Janine. Can you please give our Reckon One tech support team a call when you can and we'll get a technician to check your setup.
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As a test I just ran an unscheduled pay run in my test book then a Payroll Summary report and below was the result -
Furthermore, the below is the payslip for the corresponding pay. Its interesting that yours is appearing as a negative number though whereas mine is not so am guessing that could be a factor here.
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