REMOVAL OF ODBC SOLUTION IN RECKON DESKTOP PREMIER 2022 NOW EXTRA COST?

Tilley
Tilley Member Posts: 49 ✭✭
in Reckon Accounts (Desktop)

Hi Community,

Just a heads up.

I checked out the features of Reckon 2022 and was annoyed to see that the ODBC solution is no longer included but is available at an extra cost. I would have thought this was essential as this is how Reckon help you with some trouble shooting , fixing issues etc.

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 15,087 Community Manager Community Manager

    QODBC is not used by our (Reckon) support team for any troubleshooting and/or fixing issues etc on your file or Reckon Account software.

    Any integrations that used QODBC and required support went directly through their own support team.

    From what I understand, the removal of the free version of QODBC being shipped with Reckon Accounts occurred quite a number of years ago circa 2016/17 I believe and was communicated back then.

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  • PhuongDo
    PhuongDo Reckon Developer Partner Posts: 313 ✭✭✭

    ODBC (or the correct term is QODBC) is from a third-party vendor that has nothing to do with Reckon. I believe you can still use it for free (read-only) with any version of Reckon Desktop (as long as the vendor still supports it).


    Phuong Do / Reckon Developer Partner

    [email protected]

    https://free.beanwiz.com.au/
    https://www.youtube.com/watch?v=O61SfV2bte8


  • Tilley
    Tilley Member Posts: 49 ✭✭

    Rav,

    if the removal occurred back in 2016 back , why is it listed in the 2022 features. Thanks for clarifying what this is used for. Great help.

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