2022 tax table update

jenny philippi

i have downloaded the tax table update to my desktop and i cannot now transfer it to my R2 new file

GerryWinter

If its the 2022 R2 then it has the tax update already

Rav

Hi @jenny philippi

Can you give us a bit more detail on what's happening specifically ie. the process you're going through and where things are failing for you.

Also, which version of Reckon Accounts desktop are you currently using at the moment?

Kris_Williams

It’s Reckon Desktop isn’t it, not Hosted?

Omar_ReckonLtd

Hi @jenny philippi

You have indicated "i have downloaded the tax table update to my desktop and i cannot now transfer it to my R2 new file"

Please clarify what you mean by "and i cannot now transfer it to my R2 new file"

Do you mean "install it" so you can update your current software installation?

or

Do you mean you are encountering problems upgrading your data file to the newer R2 format?

Can you confirm what specific version and release of the software you actually currently have installed?

Follow this guide and confirm what it says for the "Product" which will confirm the product version and release value.

https://help.reckon.com/article/3msln29bzj-how-to-view-the-product-information-screen-for-reckon-accounts-desktop-and-reckon-accounts-hosted

If you have downloaded the tax table update installer for Reckon Accounts 2022, have you launched / run it so it would go through the installation process?