STP June 2021 not received by ATO

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MarcMiller
MarcMiller Member Posts: 2
edited January 3 in Reckon Payroll 🚀

Hello. When I look at the STP app, the pay runs for Apr-Jun 2021 are marked in the app as 'success'. However my accountant has informed me that on the ATO portal, the pay runs for this period have not been lodged. The app also shows the EOFY as 'success'.

How do I rectify this so the ATO receive this information? Please see attached screenshot.


Thanks

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,006 Community Manager Community Manager
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    Hi @MarcMiller

    A 'Success' status means that the submission has been accepted and processed by the ATO.

    Were the balances in your EOFY finalisation correct ie. up to date? If so, then it will automatically overwrite any and all balances that the ATO have with what is in the finalisation.

    As you've mentioned your EOFY finalisation shows a 'Success' which means that has also been successfully accepted so I don't think there's anything further for you to do here provided the balances in your EOFY submission were correct.


    However my accountant has informed me that on the ATO portal, the pay runs for this period have not been lodged

    We don't have any visibility on what appears on the ATO Portal end of things but can you clarify what the above means ie. how did they verify that submissions were not received etc?

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  • MarcMiller
    MarcMiller Member Posts: 2
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    Thanks Rav, I have asked my accountant to clarify and I will revert ASAP.

    Marc