**RESOLVED** Error loading pay runs - Payroll App (27 July 2022)
This issue has been resolved and the pay run list will populate normally.
Please close the app in full ie. close it and swipe it away from any other apps currently running on your phone. Relaunch the Payroll App after 20-30 seconds and login as usual. Your payrun screen will be back to normal.
We're currently investigating reports of an issue affecting pay runs from loading in the Reckon Payroll App.
At the moment you may experience a message stating there has been an 'Error loading payruns' as shown in the screenshot below.
We've got our teams looking into this as we speak and I'll share more info on this as soon as possible.
Sincere apologies for the inconvenience this is causing at the moment.
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