Blurry display - Windows 11

TinaS
TinaS Member Posts: 3

I'm having the blurry display issues already mentioned on this site on my new laptop which runs Windows 11.

I have tried turning off the hardware acceleration which worked on my old laptop but this fix is not working on this laptop.

The only way I can make the display clear is to reduce the zoom to 80% which makes reading difficult as the font is very small.

Any new suggestions on a fix for this?

Comments

  • Rav
    Rav Administrator Posts: 12,592 Community Manager Community Manager

    Hi @TinaS

    Was your view/zoom set to just the normal 100% prior to you switching it to 80%?

    Which browser are you using with Reckon Accounts Hosted on this new laptop? As a test, does the same thing occur if you login to the service using a different browser?

  • TinaS
    TinaS Member Posts: 3
    edited July 28

    Hi Rav

    View was 100% prior to switching. I'm currently using Chrome. I'll try another browser.

  • TinaS
    TinaS Member Posts: 3

    Hi Rav

    I'm not able to use a different browser as my laptop is tied to my work account for use of Reckon Hosted and I'm not able to actually download any other browser.