Error on STP file

Kaz

Hi All

Have been using the Reckon One Payroll for a few years now with no problems, but in the last weeks every time I send STP to ATO I have been getting an error message instead of success as before

Error message is

• The value specified for an item does not match the item type (value = "", item type = String, uniqueID = http://www.sbr.gov.au/ato/payevntemp:PostcodeT) Hint: The Pattern constraint failed.

If anyone has had the same or can help in anyway wouild be much appreciated

Thanks Karen

Rav

Hi Karen,

That error message looks to show that a postcode hasn't been entered in the Postcode field in either an employee and/or the company details in Reckon One.

Have you recently added a new employee that may be missing this detail in their profile?

Kaz

Hi Rav

Thanks, that worked

cannot belive something so simple could put a stop on a file

ATO getting very picky