TPAR REPORTING to ATO FAILURE MESSAGE

JenniWillis

Hi, I have run the report in the Taxable payments wizard and have fixed all of the errors identified by Reckon Accounts Hosted. I export the report and then import into ATO portal. Upon Validation, the test fails with message:

Line 22. The file contains non-ASCII characters. To lodge a file electronically you must first create a file that is generated from your software in a format and version supported by our systems. Scanned images or forms, screen prints, spreadsheets and word processing files (for example .pdf, .doc, .xls, .jpg, .tiff) cannot be lodged via the file transfer function on our portals. More information can be found at: www.ato.gov.au/filetransfer or contact your software developer.

Please help!!! I have too many contractors to enter individually again.

Rav

Hi @JenniWillis

Check out the info in our help guide linked below, it outlines why that error message is appearing and how you can resolve it.

https://help.reckon.com/article/n4651bj1o1-kba-5005-the-file-contains-non-ascii-characters-error-when-validating-or-lodging-the-taxable-payments-annual

JenniWillis

Thank you Rav! I will give that a try.