Bank reconciliation

Zappy Accredited Partner Posts: 5,274 Accredited Partner Accredited Partner
edited October 2022 in Accounts Hosted

Good Afternoon everyone

The client's bank was out of balance

Tech support had him unreconcile the bank almost completely.

This isnt necessary if you understand the process.

To make matters far worse, the tech support never mentioned a backup prior to unreconciling.

Can the team leader address this? Call me if you wish to discuss

Kevin 0407744914


  • Rav
    Rav Administrator, Reckon Staff Posts: 15,087 Community Manager Community Manager

    Hi Kev,

    Happy to follow this up with the tech team. Do you have the case number this relates to by any chance?