Bank reconciliation

Zappy
Zappy Accredited Partner Posts: 5,252 Accredited Partner Accredited Partner
edited October 2022 in Accounts Hosted

Good Afternoon everyone

The client's bank was out of balance

Tech support had him unreconcile the bank almost completely.

This isnt necessary if you understand the process.

To make matters far worse, the tech support never mentioned a backup prior to unreconciling.

Can the team leader address this? Call me if you wish to discuss


Kevin 0407744914

Comments

  • Rav
    Rav Administrator, Reckon Staff Posts: 14,205 Reckon Community Manager Community Manager

    Hi Kev,

    Happy to follow this up with the tech team. Do you have the case number this relates to by any chance?

  • Zappy
    Zappy Accredited Partner Posts: 5,252 Accredited Partner Accredited Partner

    Rav

    Ring me

    Kr 0407 744 914

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