Account creation error
We are new to STP and the reckon Payroll app. We have not been setup with STP before and need to do this. Our Accountant has told us that the Reckon Payroll App is the best way for our business to do STP, however I cannot log in. We are current Reckon One users.
I am using my standard Reckon log in to log into the Payroll app as I was unable to to create a log in using my email address. I can complete all steps involved until the last page where I keep getting the following error:
Failed to Create gov connect subscription: this could be a temporary issue please try again.
I have been trying for 2 days!
Is there something else that I need to be doing before this will work?
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