Connecting to Hosted - Problems?

Bruce
Bruce Member Posts: 442 Professional Partner Professional Partner
edited February 20 in Accounts Hosted

Hi

I am able to log in to Hosted, but when I "launch accounts", it is not responding and eventually timing out.

Is anybody else experiencing the same problems. (I have tried multiple browsers, rebooted etc and my other internet based apps are working at normal speed.)

Any thoughts please

Comments

  • Kris_Williams
    Kris_Williams Member Posts: 3,562 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert
    edited June 2023

    I just logged in on iPad to test - no problems

    i launched 2022

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,187 Reckon Community Manager Community Manager

    Hi Bruce

    Is this happening for you consistently even now?

    I just opened up both 2022 & 2023 as a test and it loaded up normally for both. Are there any active sessions in the control panel?

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  • Bruce
    Bruce Member Posts: 442 Professional Partner Professional Partner

    @Kris, @Rav

    Seems to have come good now. Thanks for looking out for me

  • Rav
    Rav Administrator, Reckon Staff Posts: 16,187 Reckon Community Manager Community Manager

    Good stuff, glad its sorted 👍

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