resubmitting a file via STP to correct an allocation error

Options
Ch3ryl
Ch3ryl Member Posts: 8 Novice Member Novice Member

I need to update a payroll already lodged via STP. The error is in the classification of the wages. How do I proceed to do this.

TIA

Answers

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,017 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    If you have corrected it within the software/Paycheque - & the employee is in subsequent STP submissions - it will automatically be overwritten when you submit the following one. This is because STP UPDATES YTD BALANCES (rather than just reporting a specific pay run's totals)

    If you really want to do a correction at the time (prior to the next submission) you can, generate an Update Event file for just that specific employee(s)

    If the error affects all the employees, you can submit a Full File Replacement

    ... but it's really not essential, if you're submitting the same employees each pay run 😊

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! *** Bookkeeping & 1-on-1 customised software Training/Troubleshooting ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Rav
    Rav Administrator, Reckon Staff Posts: 14,337 Reckon Community Manager Community Manager

    Just adding to Shaz's advice above, if you'd like to action an Update Event, there's info on how to create one in the help guide below -


  • Ch3ryl
    Ch3ryl Member Posts: 8 Novice Member Novice Member
    edited July 2023

    Thank you for your response but which avenue do I use - Full replacement or new event?

  • Acctd4
    Acctd4 Accredited Partner Posts: 4,017 Reckon Accounts Hosted Elite Expert Reckon Accounts Hosted Expert

    Update Event is for a specific employee(s)

    Full File Replacement is for an error relating to everyone & can only replace the most recent submission.

    https://help.reckon.com/article/8nlfreuj0w-pay-event-types

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! *** Bookkeeping & 1-on-1 customised software Training/Troubleshooting ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)