ATO Error: First two characters of the tax treatment code must be one of the following

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System
System Member Posts: 243 Moderator Moderator
edited January 3 in Reckon Payroll 🚀
This discussion was created from comments split from: Error: where an income stream collection is present, PAYGW amount must be provided.

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  • Selina_10231251
    Selina_10231251 Member Posts: 26
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    Hi Rav,

    I submitted the pay run for last week and got rejected from ATO. The reason is very strange. Would you tell me how to response to ATO

    kind Regards,

    Selina


  • Rav
    Rav Administrator, Reckon Staff Posts: 15,678 Community Manager Community Manager
    edited August 2023
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    Hi @Selina

    I'd recommend taking a look at my reply linked below on a previous related post from a fellow member on the Community. Click on the date in the linked post below to open it in full view on the original thread.


    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • Selina_10231251
    Selina_10231251 Member Posts: 26
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    Thanks Rav,

    I do have a new employee that has no TFN, but she is going to apply one. Do I need to wait till she has her TFN to resubmit the rejected pay runs or change the tax scale first?

    Kind Regards,

    Selina