ATO Error: First two characters of the tax treatment code must be one of the following

System
System Member Posts: 225 Moderator Moderator
edited January 2024 in Reckon Payroll
This discussion was created from comments split from: Error: where an income stream collection is present, PAYGW amount must be provided.

Comments

  • Selina_10231251
    Selina_10231251 Member Posts: 21 Reckoner Reckoner

    Hi Rav,

    I submitted the pay run for last week and got rejected from ATO. The reason is very strange. Would you tell me how to response to ATO

    kind Regards,

    Selina

    IMG_1473.png


  • Rav
    Rav Administrator, Reckon Staff Posts: 13,976 Reckon Community Manager Community Manager
    edited August 2023

    Hi @Selina

    I'd recommend taking a look at my reply linked below on a previous related post from a fellow member on the Community. Click on the date in the linked post below to open it in full view on the original thread.

    https://community.reckon.com/discussion/comment/20637790#Comment_20637790


  • Selina_10231251
    Selina_10231251 Member Posts: 21 Reckoner Reckoner

    Thanks Rav,

    I do have a new employee that has no TFN, but she is going to apply one. Do I need to wait till she has her TFN to resubmit the rejected pay runs or change the tax scale first?

    Kind Regards,

    Selina

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