PAYG Payment Summary missing Gross Payments

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MelRedwin
MelRedwin Member Posts: 3 ✭
in Accounts Hosted

I have PAYG Payment Summaries for 2 staff members with Zero in Gross Payments but the Payroll Summary Report and STP are showing the correct information.

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  • Acctd4
    Acctd4 Accredited Partner Posts: 3,454 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
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    The old Payment Summaries are no longer able to be used as they're not STP2-compatible. This is because they can only show gross earnings mapped to Gross Payments, not the new disaggregation Tax Tracking categories 😬

    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • Rav
    Rav Administrator, Reckon Staff Posts: 15,537 Community Manager Community Manager
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    Hi @MelRedwin

    STP Phase 2 has introduced additional reporting requirements specifically around the Disaggregation of Gross.

    These new reporting requirements weren't part of the old Payment Summary (or EMPDUPE) lodgement process, therefore, if you view the Payment Summary for a financial year that contains one or more STP Phase 2 lodgements, you will find the amounts don't match.

    ℹ️ Stay up to date with important news & announcements for your Reckon software! Click HERE for more info.

  • MelRedwin
    MelRedwin Member Posts: 3 ✭
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    This is for 22/23 using STP1 so I don't understand why they aren't correct.

  • Acctd4
    Acctd4 Accredited Partner Posts: 3,454 Reckon Accounts Hosted Expert Reckon Accounts Hosted Expert
    edited August 2023
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    Are you still using the 2022 program ? If you've upgraded to 2023, it's only STP-2 compatible so even if you've not done the STP2 migration yet, the Payment Summaries may still be inaccurate.

    If you're still on 2022, are there specific Payroll Items on these 2 employees that are specific or different to other employees ?

    Check the configurations of these as the Payment Summary "Gross payments" label will only pick up those mapped specifically to that Tax Tracking Type:

    image.png


    Shaz Hughes Dip(Fin) ACQ NSW, MICB

    *** Reckon Accredited Partner (AP) Bookkeeper - specialising EXCLUSIVELY in Reckon Accounts / Hosted ! ***

    * Regd BAS Agent (No: 92314 015)* ICB-Certified Bookkeeper* Snr Seasonal Tax Consultant since 2003 *

    Accounted 4 Bookkeeping Services

    Ballajura, WA

    shaz@accounted4.com.au

    https://accounted4.com.au

    (NB: Please give my post a Like or mark as Accepted Answer if I have been able to resolve your query as this helps others when seeking solutions!)
  • MelRedwin
    MelRedwin Member Posts: 3 ✭
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    Thanks Shaz, you are a blessing. All sorted!

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