Error in STP being reported to ATO
KSADMIN
Member Posts: 6 Novice Member
Hi there, When uploading our Phase 2 STP for new FY, we had a few errors, to find out out after 2 uploads that it was a dash in the mobile number. Nevertheless once we corrected it when then got a 'success' reading. However the x2 'error' uploads went through to the ATO, and now ATO thinks we paid and owe all this money in our PAYG but we don't. How I correct this please?
0
Comments
-
Hello @KSADMIN,
The best solution in this situation is to resubmit the submission with the "Submit as an Adjustment" box ticked.
This will send an amending pay run to the ATO and clear the duplication from their end.
Kind regards,
Alexander McKeown
Reckon Senior Technical Support
0
Categories
- All Categories
- 6.6K Accounts Hosted
- 15 π’ Reckon Accounts Hosted - Announcements
- 6K Reckon Accounts (Desktop)
- 6 π’ Reckon Accounts Desktop - Announcements
- 1.4K Reckon Payroll π
- 32 π’ Reckon Payroll - Announcements
- 21 Reckon Payroll Help Videos π₯
- 24 Reckon Mate App
- 2.6K Reckon One
- 8 π’ Reckon One - Announcements
- 12 Reckon Invoices App
- 15 Reckon Insights
- 99 Reckon API
- 308 Point of Sale
- 1.9K Personal Plus and Home & Business
- 66 About Reckon Community